The looming threat that one's patient may file a BBS or ethics complaint can lead to weeks of anxious days and sleepless nights. Knowing what to expect and how to respond upon receiving such complaints can restore a therapist’s peace of mind and allow them to practice with clarity and confidence.
In this workshop, the CAMFT Staff Attorneys discuss what to expect when facing a BBS or Ethics Committee complaint; common complaints and recommendations of preventative actions; what happens when the BBS receives a complaint; recommendations on how a therapist may respond; and an overview of the Ethics Committee complaint process.
By the end of this program, participants will be able to:
- Define who has standing to file a complaint with the BBS
- Explain how the BBS Enforcement Analyst may investigate a BBS complaint
- Describe a therapist’s options when in receipt of a BBS inquiry without the appropriate authorizations
- Distinguish between the BBS and CAMFT Ethics Committee’s complaint process