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Law & Ethics - Before You Press Send: Guidance for Communicating with Patients via Email and Text

CAMFT Course Page

Course Description:
Communication is a key part of any successful relationship, and the therapeutic relationship is no exception.

CAMFT staff attorney Brad Muldrow, JD presents an enlightening webinar on critical legal and ethical issues therapists must consider and navigate in order to communicate with their patients via email and text. The workshop will also address important regulations pertaining to the use of automatic text reminders for therapy sessions and other forms of robocalls and robotexts to patients.

Member: $25
Non-Member: $35

Credit Hours:
1 Hour

Learning Objectives:
At the conclusion of this workshop, participants will be able to:
  • Identify the 2-step process the Department of Health and Human Services’ Office for Civil Rights expects HIPAA-covered entities to follow prior to communicating with patients via unencrypted email.
  • Identify two important differences between encrypted and unencrypted messages.
  • Distinguish three legal differences between federal and state confidentiality laws.
  • Identify the legal requirements for sending robocalls and robotexts to individuals.
The user acknowledges that the workshops, handouts, and related course materials contained therein are intended for educational purposes only, and should not be considered to be legal advice or a substitute for legal or clinical consultation. These presentations address issues that are multi-faceted, and the user should not assume that the courses discuss every law, regulation, or ethical code that may be relevant to the subject matter. Legal and ethical standards are subject to change, and it is always prudent to check to see whether a particular law, regulation, or ethical standard may have changed.

This course satisfies the Law and Ethics course requirement for LMFTs, LCSWs, LPCCs and LEPs which is required for each license renewal cycle.

Refunds/Cancellations: CAMFT does not offer refunds for On-Demand Library purchases.